We're Committed To Protecting Your Privacy

Lant Insurance is a member company of Aviva Canada Inc. and we're e're committed to protecting and keeping private our customers’ personal information. Our Privacy Policy sets out principles on the collection, protection, use and disclosure of personal information. All employees are required to comply with the Privacy Policy in the execution of their daily activities.

We and our representatives collect Personal Information for the purposes of:

  • Communicating with you
  • Underwriting and pricing your policy application and any subsequent policy changes or renewals
  • Servicing your ongoing insurance needs
  • Investigating and settling claims
  • Detecting and preventing fraud
  • Analyzing business results, compiling statistics, performing administrative tasks such as accounting and information system activities and conducting marketing and underwriting research and modelling
  • Reporting to regulatory or industry entities
  • Providing you with information on our products and services
  • Training employees and monitoring for quality assurance, and;
  • Acting as required or authorized by law

We identify to our customers the rationale for collecting the personal information at or prior to its actual collection. Our consumers in turn must expressly consent to its collection, or consent may be implied by their actions. It’s our promise to ensure that the personal information collected on our customers is only used for the purpose for which it was originally intended.

We take our commitment to protecting personal information seriously. For more information, please review the content of our privacy policy,

Download Our Privacy Policy

Questions, Comments, or Concerns?

If you have any questions, comments, or concerns about the collection, use and/or disclosure of your Personal Information, please don't hesitate to contact our Privacy Officer. 

Privacy Officer
Aviva Canada Inc.
2206 Eglinton Avenue East
Scarborough, ON, M1L 4S8
Phone: 1.800.387.4518 x54171 or 416-701-4171
Fax: 416-755-4075
Email: CAPrivacyOfficer@avivacanada.com

Lant Insurance Brokers uses various technologies on our website in order to make them more user-friendly, effective and secure. Such technologies may lead to data being collected automatically by us or by third parties on behalf of us and may be used to track how you use the site to target ads to you on other websites. This data does not generally contain personal details about the user. Examples of such technologies are cookies, tracking pixels and web analytics.

“Cookies” are data files stored within your browser when you interact with a website. These data files allow the site to recall important information about your visit and help improve your experience. ie. Showing you ads based on your interests or browsing history. You can always use your browser settings to block cookies.

They’re also used to collect information about which device and browser you use to access our sites so we can optimize your access and continually improve functionality. For example, we collect information about your browser type (e.g., Internet Explorer, Safari, or Google Chrome) and operating system (e.g., Windows, Mac-OS X, IOS, Android etc.), domain name of your Internet service provider, websites visited before and after visiting our sites, pages viewed and activities at our sites, and ads seen or clicked on. We also keep aggregated statistics about the visitors to our sites to help us continually improve how we deliver our online content.

We also work with other companies who use tracking technologies to serve ads on our behalf across the Internet. They analyse your cookies and display advertisement based on your past surfing behaviour. These companies may collect non-personally identifiable information about your visits to our website and your interaction with our communications, including advertising. You can opt out of receiving these advertisements by following the instructions available here: http://www.aboutads.info/choices/ and/or http://www.networkadvertising.org/choices/#completed.

We do not store any personal information data about you with this technology and the usage of retargeting technology is in compliance with applicable privacy laws.